HR Services Manager

Do you enjoy improving HR services, leading people and turning complex projects into solutions that make employees’ working lives easier? We are looking for an HR Services Manager to lead our HR Operations team and help shape efficient, reliable and employee-focused HR services for the Czech Republic.

This role is part of VOIS (Vodafone Intelligent Solutions). You will join an international team, with responsibility for the Czech market. The role combines people leadership, HR operations and transformation, giving you the opportunity to influence both day-to-day employee experience and larger HR initiatives.

What will you do?

• Lead and develop our HR Operations team of 10+ employees, creating an environment where people can grow and perform at their best.
• Lead complex, cross-company HR projects from planning through implementation, including change management, resources, budgets, risks and delivery.
• Work closely with senior stakeholders, including Directors and VPs, translating business priorities into practical HR solutions.
• Oversee the quality and efficiency of key HR services, including payroll, HR data and administration.
• Drive improvements and transformation of HR processes, systems and employee experience.
• Support the local implementation of global HR projects, processes and systems while ensuring they work effectively for the Czech market.
• Cooperate with internal teams, international colleagues and external service providers, including our shared services partner in Budapest.
• Monitor service quality and key metrics, identify opportunities for improvement and make sure issues are addressed effectively.

What are we looking for?

You may be a great fit if you bring:

• 7+ years of relevant professional experience, ideally including 5+ years in a similar HR role.
• Experience in leading and developing a team.
• Strong project and change management experience, ideally with complex projects involving multiple stakeholders.
• Good understanding of HR Operations, payroll and Czech labour law. You do not need to be a hands-on payroll specialist.
• Confidence working with senior stakeholders and communicating complex topics clearly.
• Experience with an HR information system. Knowledge of SuccessFactors EC suite is an advantage, but experience with comparable HR systems is relevant.
• Strong analytical and problem-solving skills and a continuous-improvement mindset.
• Advanced English, as you will work in an international environment.
• Czech language and free access to the labor market are essential.
• Advanced MS Office skills.
• University education.

Why this role?

This is an opportunity to combine people leadership, operational HR and transformation in one role. You will have real influence over how HR services work for our employees in the Czech Republic, while collaborating with colleagues across an international Vodafone environment.

And we offer you

• We currently work in a roughly 3 days from home, 2 days in the office mode,
• Here, we address each other informally and aren’t really bothered about a dress code… It suits us all just fine, and we hope you’ll feel good among us too.
• Annual bonus
• We keep up with the times or even a step ahead, so with us you can enjoy 5 weeks of vacation, 5 personal days
• We also think about parents, with 16 weeks vacations for new parents
• If Vodafone, then full on – you will get a mobile phone and a great unlimited tariff, plus 24 000 benefit points per year which you can use in the cafeteria to buy vacations, educational courses or just to invite your dearest to the cinema.
• Option to use the uLékaře.cz service
• We’re located on a metro line – right at the entrance actually – our headquarters are in Stodůlky. You’ll find everything you need in the building and the vicinity for your lunch break or coffee break, and you can even shop in the nearby stores.
• And if you need to shake it off after work, you can grab one of the bikes we rent, or go to our gym located in the building.

At Vodafone, we’re passionate about creating inclusive workplaces where everyone can be themselves and achieve their best. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, age, genders, gender identities, abilities, sexual orientation, and everything that makes us unique. We want the best people to join us and make their difference, so we will always consider requests for flexible working (such as full-time, part-time, home-working).

Band*: Management
TW Grade: 12
* We provide this information in the interest of transparency regarding remuneration. It expresses classification according to internal classification and does not refer to a managerial role in the sense of managing people.