Customer Care Representative in Brno - GREEK part-time

Company:

Notino, s.r.o.

Workplace address:

Londýnské náměstí 881/6, 63900 Brno - Štýřice, CZ

Type of employment:

Part-time work

Type of contractual employment relationship:

employment contract

Benefits:

Educational courses, training, Meal tickets / catering allowance, Corporate events, Sick days, Occasional work from home, Refreshments on workplace, Contribution to sport / culture / leisure, Discount on company products / services

Required education:

Education is not important

Required languages:

el (Advanced), en (Intermediate)

Postition suitable for:

Graduate, Maternity / paternity leave

Beauty improves self-confidence, opens person's heart and increases determination. Beauty shall belong to everyone. Notino is here to make this come true.

We are proud to provide our clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer service center is a key part of our company and is crucial for our world-wide success.

Therefore, we are currently looking for new enthusiastic people to join our Customer Care team for Greek market in Brno as part time - 20 hours per week. You should be empathetic and most importantly, you should be able to provide our customers with help in the most effective way and deal with their potential issues in Greek.

What is going to be a part of your workload?

* Providing our Greek clients with support via e-mail and calls
* Creating, editing and being responsible for person's order
* Taking care of administrative agenda of clients' orders including payments, replacements, and communication with supplier and warehouse
* Presenting information about the products we offer in relation to customers' preferences
* Cooperating with marketing department with regard to translations and reviews

What do we want you to aquire?

* Proficient knowledge of Greek language regarding both writing and speaking skill
* High empathy capacity and professional attitude
* Excellent communication skills
* Enthusiasm for personal development

How can you impress us even more?

* With previous experience from call centre or customer care field
* With any other Europian language skill on communication basis

What are we going to reward you with?

* A part-time job in fast growing international company with unique culture
* Super-friendly team
* Attractive benefit package which includes meal vouchers, employee discounts, elaborate relax zone, Multisport card and much more
* Perspective and strong company's support
* Possibility to work in new-fashioned and elegant workspace in Brno
* Exquisite career ladder you can climb

About the company Notino, s.r.o.

At Notino, we believe that beauty should be accessible to everybody – because beauty can empower and transform. When people feel at their most beautiful, they are more creative and confident to achieve their dreams, and they make the world beautiful in return.
We uses smart technologies to make beauty more accesible to people. Currently we operate in 28 countries, you can find more than 83 000 products on our e-shop and we are a team of more than 1700 people.
Even thought we grew big, our company culture is still free. We do not have any useless processes or directives. Are you creative and want to learn and grow? Great, we support it!
We are thrilled to show you our fabulous offices, for which we have been rewarded as the "Best offices of the year - office and the DNA of the company".
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I am interested in the position

For the purpose of the selection procedure for this position, Notino, s.r.o., Business ID: 27609057, Londýnské náměstí 881/6, Brno, Štýřice, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016/679. The controller will assign the data processing to Alma Career Czechia s.r.o., ID No. 264 41 381, which will do so using its electronic systems.

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right (i) to access the data, (ii) to rectify inaccurate or to complete incomplete data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection and (viii) withdraw consent where the processing is based on consent. Further information on data processing by Alma Career Czechia s.r.o., Menclova 2538/2, 180 00 Praha 8, ID No. 264 41 381, is available at https://almacareer.com/gdpr.

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