Cyber Security Service Delivery Manager

Role Purpose

The Cyber Security Service Delivery Manager is responsible for ensuring the successful and timely delivery of cybersecurity initiatives within the local market.
Acting as a key link between VF Global, local IT/business teams, and Cyber Security, the role translates high-level designs into actionable plans and drives delivery through structured coordination, clear accountability, and proactive engagement.
The position combines strong ownership of outcomes with a collaborative, supportive approach, ensuring delivery commitments are met while maintaining a positive and constructive working environment.

What will you be responsible for?

• Coordinate end-to-end delivery of cybersecurity projects and initiatives (infrastructure, tooling, migrations).
• Track progress and ensure alignment with agreed timelines, scope, and outcomes.
• Maintain delivery momentum through proactive follow-up and structured coordination.
• Identify risks and delays early, resolve collaboratively, and escalate where needed.
• Ensure clear ownership, accountability, and communication across all stakeholders (Cyber, IT, business, VF Global).
• Support cross-functional projects and migrations, embedding cybersecurity requirements from the outset.
• Provide transparent reporting and continuously improve delivery practices, increasing predictability and efficiency.

What knowledge and skills do we expect?

• Proven ability to drive outcomes in complex, multi-stakeholder environments.
• Strong stakeholder engagement and communication skills.
• Highly organized, proactive, and customer oriented.

Key Behaviours

• Outcome-focused: Takes ownership and drives delivery to completion.
• Proactive: Anticipates risks and acts early to resolve them.
• Collaborative: Builds strong relationships and works constructively across teams.
• Structured: Brings clarity, planning, and discipline to delivery.
• Resilient: Operates effectively in complex and fast-paced environments.

Success Measures

• Timely delivery of cybersecurity initiatives and projects.
• High level of delivery transparency and stakeholder alignment.
• Reduced delays through improved coordination and ownership clarity.
• Positive feedback on collaboration, communication, and delivery support.

And we offer you

• We currently work in a roughly 3 days from home, 2 days in the office mode,
• Here, we address each other informally and aren’t really bothered about a dress code… It suits us all just fine, and we hope you’ll feel good among us too.
• Annual bonus
• We keep up with the times or even a step ahead, so with us you can enjoy 5 weeks of vacation, 5 personal days
• We also think about parents, with 16 weeks vacations for new parents
• If Vodafone, then full on – you will get a mobile phone and a great unlimited tariff, plus 24 000 benefit points per year which you can use in the cafeteria to buy vacations, educational courses or just to invite your dearest to the cinema.
• Option to use the uLékaře.cz service
• We’re located on a metro line – right at the entrance actually – our headquarters are in Stodůlky. You’ll find everything you need in the building and the vicinity for your lunch break or coffee break, and you can even shop in the nearby stores.
• And if you need to shake it off after work, you can grab one of the bikes we rent, or go to our gym located in the building.

At Vodafone, we’re passionate about creating inclusive workplaces where everyone can be themselves and achieve their best. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, age, genders, gender identities, abilities, sexual orientation, and everything that makes us unique. We want the best people to join us and make their difference, so we will always consider requests for flexible working (such as full-time, part-time, home-working).

Band*: Management
TW Grade: 12
* We provide this information in the interest of transparency regarding remuneration. It expresses classification according to internal classification and does not refer to a managerial role in the sense of managing people.